Privacy Policy

Last updated: December 3, 2025

Introduction

Step by Step Photography ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our photography services and website.

Information We Collect

We may collect the following types of information:

  • Personal identification information (name, email address, phone number)
  • Student names and information provided by schools or event organizers
  • Payment and billing information
  • Photographs taken during our photography sessions
  • Access codes and order information
  • Website usage data and analytics

How We Use Your Information

We use the collected information for the following purposes:

  • To provide photography services and deliver photographs
  • To process orders and payments
  • To communicate with you about your orders and our services
  • To send promotional materials (with your consent)
  • To improve our website and services
  • To comply with legal obligations

Photo Storage and Access

Photographs are stored securely on our third-party hosting platform (ImageQuix) and are accessible via unique access codes for a period of 3 months from the shoot date. After this period, photos may be archived or deleted unless otherwise arranged.

Information Sharing and Disclosure

We do not sell your personal information. We may share your information with:

  • Schools and event organizers who have contracted our services
  • Payment processors for transaction processing
  • Service providers who assist in our operations (photo hosting, website hosting)
  • Law enforcement or regulatory authorities when required by law

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Your Rights

You have the right to:

  • Access your personal information
  • Request correction of inaccurate information
  • Request deletion of your information (subject to legal requirements)
  • Opt-out of marketing communications
  • Withdraw consent for photo usage

Children's Privacy

Our services are often directed to children through schools and events. We only collect children's information with proper consent from parents, guardians, or authorized school officials. Parents have the right to review, correct, or delete their child's information at any time.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email: info@stepbystepphoto.ca

Phone: (613) 314-6884

Servicing: Ottawa, Ontario, Canada and surrounding areas